In June, AIGA will be holding “In Control 2009,” a conference in Cincinnati for web designers. The two days of workshops will give participants a solid grounding in HTML, CSS, JavaScript, design standards, and user research.
The roster of speakers includes some pretty great names, and I’m honored to be on the list.
(And you can use my discount code, INCMELT, to get $50 off the early bird discount rate!)
A view of Boulder (to the left) and the Flatirons from near the National Center for Atmospheric Research. Canon EOS 5D, EF 16-35mm lens at f/2.8, 16.0 mm
SXSW is just around the corner! Our panel, “Developing Super Senses: Tools to Know Your Users” has been scheduled for Monday, March 16 at 5pm. Come hear me, Mark Trammell, Nate Bolt, Carla Borsoi, and Andy Budd duke it out over user research best practices.
Here’s the panel description:
You know you need to do user research, but how? Should you write surveys, do focus groups, or develop personas? And how do you act on what you’ve learned? We’ve been in the trenches and have concrete suggestions on what you can, and should do NOW to conduct effective user research.
We expect your attendance. And come equipped with a good question or two. :)
Last week I traveled to Denver to participate in the annual Web Directions North conference. I’m a fan of web conferences, and this one was particularly enjoyable. From watching the sun set behind the Rockies while snacking on still-warm doughnuts to debating the future of SVG with new friends, this was a good week.
On Monday, Mark Trammell and I led a workshop on user research. We focused on helping the workshop participants understand what key challenges their organizations face and how different research methods could help address these challenges. The participants were engaged and thoughtful and really inspiring as I think about my own organization and the user research that I do as part of my daily life.
I also gave a talk about how three companies made significant changes to products and processes based on user research and customer feedback, and how they knew which findings and feedback to act on. I’m still collecting stories of how companies make smart choices about acting on user research findings, so contact me if you have a good story to share.
Many, many thanks to John Allsopp for putting on an awesome conference in a tricky economic environment, and to the friends and colleagues who contributed so much to making this such a great event.