Now Scheduled: SXSW Panel “Tools to Know Your Users”

SXSW is just around the corner! Our panel, “Developing Super Senses: Tools to Know Your Users” has been scheduled for Monday, March 16 at 5pm. Come hear me, Mark Trammell, Nate Bolt, Carla Borsoi, and Andy Budd duke it out over user research best practices.

Here’s the panel description:

You know you need to do user research, but how? Should you write surveys, do focus groups, or develop personas? And how do you act on what you’ve learned? We’ve been in the trenches and have concrete suggestions on what you can, and should do NOW to conduct effective user research.

We expect your attendance. And come equipped with a good question or two. :)

See me speak at SXSW 2009 (

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