Next Tuesday, Jan. 12, I’ll be presenting to BayCHI about how to do great user research with remote methods.
The program description:
Remote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services.
Tomorrow, September 17 at 12pm CT Mark Trammell and I will be presenting a talk on “Effective User Research” as part of the DIYsummit. I’m pretty excited. This will be a great group of speakers, and the folks behind the scenes (waving to Christopher and Ari) know their stuff.
The DIYsummit will take place online. This does not, however, make it a “webinar” at least as far as my definition goes. A webinar is a slog through PowerPoint slides, presented online by a lifeless salesperson trying to sell some enterprise software solution. The DIYsummit looks like it will be a well-crafted and really engaging online learning experience.
Anyway, wish us luck and I hope to see you online tomorrow!
In June, AIGA will be holding “In Control 2009,” a conference in Cincinnati for web designers. The two days of workshops will give participants a solid grounding in HTML, CSS, JavaScript, design standards, and user research.
The roster of speakers includes some pretty great names, and I’m honored to be on the list.
(And you can use my discount code, INCMELT, to get $50 off the early bird discount rate!)
You know you need to do user research, but how? Should you write surveys, do focus groups, or develop personas? And how do you act on what you’ve learned? We’ve been in the trenches and have concrete suggestions on what you can, and should do NOW to conduct effective user research.
We expect your attendance. And come equipped with a good question or two. :)
